Minimum Educational Qualification

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• Diploma in IT or Computer Science

• NQF Level 6 or higher
  

Responsibilities

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IT Infrastructure & Systems Management

• Oversee the planning, implementation, and maintenance of servers, networks, databases, cloud platforms, and security frameworks.
• Manage on-premises and cloud-based systems (AWS, Entra ID, Google Cloud).
• Ensure high availability, performance, and security of all IT services.
• Implement IT policies, security protocols, and compliance measures.
• Conduct regular system audits and risk assessments to mitigate potential threats.

Team Leadership & Management

• Lead and mentor a team of system administrators, providing guidance, training, and performance management.

• Allocate resources effectively to meet business objectives and ensure efficient department operations.
• Promote a culture of continuous improvement, staying ahead of technological advancements.
• Define and monitor Key Performance Indicators (KPIs) for IT service delivery.

Security & Compliance

• Implement and oversee cybersecurity policies, including firewalls, antivirus, intrusion detection, and encryption.
• Ensure data security best practices, system integrity, and disaster recovery procedures are followed.
• Monitor and maintain backup solutions with regular recovery testing.

Cloud & Server Administration

• Manage cloud services, ensuring secure, cost-effective, and scalable deployments.
• Oversee SQL database administration (including replication, optimization, and performance tuning).
• Optimize Active Directory, domain services, and user access management.

Networking & IT Support

• Ensure stable network operations across Binary City and client infrastructure.
• Provide escalation support for complex IT incidents, resolving critical system issues.
• Work closely with vendors and internet service providers to maintain uptime and connectivity.

Strategic IT Planning & Reporting

• Develop and implement long-term IT strategies aligned with business goals.
• Provide regular reports on system performance, department metrics, and project progress.
• Track IT expenditures, assist with budgeting, and manage procurement of hardware/software.

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Minimum Experience

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• 7+ years in an IT system administration role.​
  
• 5+ years managing servers, networking, Linux, Active Directory, backup solutions, and cybersecurity measures.
  
• 3+ years in a senior, leadership, or managerial role.
  
• 2+ years managing a cloud environment (AWS, Entra ID, Google Cloud).
  
• 3+ years administering SQL databases (including replication & security).
  
• 2+ years proven network administration experience.​
  

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Technical Skills

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• Expert in Windows Server, Active Directory, SQL, Linux (Ubuntu/CentOS), and cloud platforms.
• Advanced networking knowledge, including firewalls, VPNs, VLANs, and load balancing.
• Proficiency in DevOps, infrastructure automation, and server optimization.
• Strong knowledge of cybersecurity best practices and disaster recovery planning.
• Experience with 3CX PBX administration is an advantage.

Special Requirements

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• Drivers license code B (Namibian)
  

• Experience in setting up, maintaining, or supporting PBX systems​